First, thank you so much for being a part of the Newton family!
We are happy to report most orders will ship out in 2-4 business days. You will receive the tracking number once the item is en route to you!
PLEASE NOTE: Each item ships separately with a different release timeline based on the item. For instance, some items are pre-order and will not ship until a later date, once restocked. Please check your confirmation email, as each item will list these timelines.
Have issues with an order while it is already in transit? If you received a tracking number from us and there is no initial movement within 72 hours, please contact us to investigate with our carrier. If your item was on the move and started showing no scans or activity for seven or more business days, we will work with you to issue a claim with our carriers and get a replacement sent.
Did this answer your question? Mark this article as helpful, and our team will be alerted that we resolved your questions.
Any additional issues, or do you still wish to talk to our team? We will reply to your questions very soon!