Order Questions

• Can I use the Waterproof Crib Mattress Pad during infant stages?
• How do I exchange an item?
• How do I return an item?
• My mattress cover seems loose.
• Washing and Caring for your Newton Crib Mattress
• Can we partner or collaborate together?
• I have an issue with my product.
• What are the differences in the mattresses?
• 100-night Free Trial
• Is there a warranty?
• Current shipping times and when to expect your order.
• Does the crib base matter? Should it be springs or a platform base?
• How do I file a warranty claim?
• What is your return policy?
• Can I use a sheet?
• May I choose a specific day for my shipment to arrive?
• Can I use a waterproof mattress protector or pad? Does it affect the breathability?