Newton Baby

Frequently Asked Questions

• Quality Assurance and Warranty

  • What tags do I need to submit for my Quality Assurance claim?
  • Do you have replacement parts available?
  • How do I register my product?
  • I have an issue with my product.
  • Is there a warranty?

• Referral Program, Partnering, Sales, Baby Registry

  • Do you offer discounts or coupon codes?
  • I have a discount code. Can I use it?
  • Giveaways
  • How do your sales work?
  • Can we partner or collaborate together?
  • How does your referral program work?
  • Registry and Wish List Questions for Baby Shower Gifts

• Shipping, Delivery, International Availability, Retail

  • Shipping
  • Where is Newton Baby based?
  • Can you send me a box for storage or travel?
  • Why didn't my items arrive together?
  • Are you in any retailers?

• Product Questions

  • Deluxe Travel Crib & Play Yard — Product Details & FAQ's
  • Compact Travel Crib
  • Nest Convertible Crib
  • SlumberPod
  • Essential Bassinet
  • Inner Cover (viscose layer/ encasement)
  • Newton Cribs
  • Figgy Play Couch
  • Babyletto Furniture
  • Pregnancy Pillow
  • Mattress Pads - Product Details & FAQ's
  • Crib Sheets
  • Pet Beds
  • Kid's Twin Mattress
  • How do I recycle my mattress?
  • Do you make custom mattress sizes?
  • Wovenaire®
  • Crib Mattresses Care
  • Mattress comparison
  • Crib Mattress Covers
  • What is the lifetime fit guarantee?
  • Bassinet & Bedside Sleeper
  • Does your product protect against SIDS?
  • Are you certified with CPSC &/ ASTM standards?
  • Do you have Prop 65 labeling?
  • Is your product lead, phthalates, formaldehyde, BPA, PVC, PFAS, and PVA-free?
  • What is Greenguard Gold?
  • Does your Mini Crib Mattress fit in a play yard or bassinet?
  • Is the product hypoallergenic?
  • Is there any off-gassing?

• Newton Policies & Payment

  • Can I order over the phone?
  • How is Sales Tax Calculated?
  • Do I need to have an account?
  • Can I use two different cards for payment?
  • Payment Options
  • What is the Mulberry Protection Plan and how does it work?
  • How do I unsubscribe from emails?
  • Do you offer gift cards?
  • Exchanges
  • Returns
  • Bread Pay
  • How does the 100 night trial work?

• Order Related Questions

  • Order Protection - Shipping Protection
  • Where can I get a copy of my receipt?
  • Gift Orders
  • Can I edit my order?
  • Can I cancel my order?